krow X

LOOKING AFTER HEALTH AND WELLBEING

Bold thinking takes more than creativity and collaboration. Wellbeing is key. We provide free mental health support and resources, and we have 30 trained Mental Health First Aiders across the group, so there’s always someone to talk to.

MAKING EVERYONE FEEL RESPECTED AND SAFE

We expect our people to be treated with dignity and respect – and to treat others the same way. Our Colleague Code of Conduct and Dignity and Respect Policy defines what’s not okay, and what we’ll do if that happens.

RECOGNISING AND REWARDING PEOPLE FAIRLY

Brilliant people make brilliant work, and we’ve got a lot of them. We take a data-first approach to make pay and rewards objective and consistent, based on performance and individual contribution.

CHAMPIONING WORK/LIFE BALANCE

We take great pride in our work, but we know it’s not everything. We help our people get a better balance with flexible working, parental return-to-work schemes and a supportive approach for when life happens.

PLAYING AN ACTIVE ROLE IN OUR COMMUNITY

Our locations aren’t just where we work – they’re where we live. Across our four offices, we partner with local charities and initiatives to look after the places we love.

EXPLORE MORE

Getting ahead in the e-comm space race

Written by Steve Staff, Social and Digital Media Manager at krow.x

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5 ways to reduce gender bias across your CX

Written by Sam Bettis, Customer Engagement Director at krow.x

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What Google MUM means for the future of search

Written by Neil Bond, Search and Content Planner at krow.x

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