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WHAT IT IS

Because we believe your brand is the bedrock on which every area of your business is built, we develop robust strategies that resonate with staff and customers alike – driving strong and consistent cultures and building market advantage.

WHAT WE DO

We’ll craft a bespoke package, scaled to your project and budget:

  • A structured, methodical process, suitable for B2C or B2B
  • Wide-ranging market research, competitor audits and social listening
  • Building a robust and validated strategy
  • Transitioning brand strategy into customer experience plans
  • ‘Before and after’ concepts, copy and visuals to demonstrate impact and future direction
  • Detailed reporting – take it away or continue to work with us

IN MORE DETAIL

Step 1: Discovery

Fast immersion into your business, customers, and the wider trends influencing audience attitudes and behaviours. This combination of internal and external research is crucial to gaining an objective and unbiased picture of your brand in all contexts.

Step 2: Develop

Consolidating the discovery-stage insights and exploring opportunities, before testing and refining into a robust and validated strategy. This step is key for identifying your brand’s potential and crafting the building blocks for future activation – including your brand promise, narrative and personality.

Step 3: Define

Collaborating with creatives to bring your brand narrative to life by exploring alternative creative executions and activations, followed by thorough stress-testing of brand flexibility and longevity.

Step 4: Activate

Producing your key brand assets and an actionable roadmap for rolling out consistent, multi-channel communications – with staff and stakeholder engagement at the heart.

IN PICTURES

We take a multifaceted approach to grow your brand and achieve maximum value:

Successfully delivered for

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CHAT TO US

Contact Andrew, Strategic Partner
andrew.davies@krowgroup.com

Part of Mission Group
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